Returns & Exchanges
We want you to love your Mustard Made lockers as much as we do, which is why we offer a 30-day return window for items in their original, unassembled packaging. If your order isn't quite the right fit for your home, our team is here to help facilitate a smooth return or exchange process.
Return Process
- 1.Check Your Eligibility
Ensure your item is in its original flat-packed condition and within 30 days of delivery; please note that once a locker has been assembled, it is no longer eligible for return.
- 2.Register Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back and receive your return authorization.
- 3.Pack With Care
Securely pack the items back into their original shipping boxes, ensuring all components are protected to prevent damage during transit back to our warehouse.
- 4.Ship and Refund
Affix your shipping label and drop the package at your nearest collection point; once our team inspects the return, your refund will be processed to your original payment method.
